What to do if you're stuck at the "Generating: creating secure profile" screen

If you are getting stuck at the following screen during installation of the Clef mobile app:

this likely indicates that your phone has an ad blocking app (e.g., AdAway) or ROM setting enabled that is modifying your phone's default host file, which in turn causes the Clef app to get stuck at the Generating: Creating your secure profile screen during installation.

To fix the issue:

  1. Disable the phone's ad blocking app/setting* (or whitelist the Clef API URL: https://clef.io)
  2. Re-start the Clef app installation

*You may re-activate your ad blocking after the installation is complete.